We’re Here to Help – Contact TenantPay

Get in touch with our support team, sales experts, or customer success specialists to assist you with your rent payment solutions.

24/7 Support for Property Managers & Landlords

Dedicated Account Support for Tenants & Owners

How Can We Help You Today?

For property managers, landlords & condo boards

Sales & New Customers

Looking to streamline rent collection? Contact our sales team to learn more.
Contact:
Phone: +1-844-608-1010
‍Email: sales@tenantpay.com
‍Live Chat: Available 9 AM – 6 PM EST

For existing customers needing assistance

Customer Support & Billing

Have a question about payments, fees, or system features? Our support team is here to help.
Contact:
Support Portal: [Help Center Link]
Phone: +1-844-608-1010
Email: support@tenantpay.com

For API, software integrations, and troubleshooting

Technical Support & Integrations

Need help integrating with property management software or bank accounts? Get in touch with our technical team.
Contact:
Developer Hub: [API Documentation Link]
‍Email: [Tech Support Email]

Send Us a Message – We’ll Get Back to You.

Please complete the form below and a representative will respond back to your message promptly usually within one to two business days.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Find Instant Answers in Our Help Center

How to Set Up an Automated Rent Collection

Understanding Fees & Processing Times

How to Manage Tenant Payments & Late Fees

Getting Started with Our Resident Portal

Troubleshooting Payment & Banking Issues

Our Offices & Corporate Headquarters

TenantPay Headquarters

Address: 410-325 Howe St., Vancouver, BC V6C1Z7
Phone: [Corporate Number]
Email: [Corporate Email]

Regional Offices

Montreal, Canada – Servicing Canadian landlords & property managers.

Vancouver, Canada – Dedicated support for condo associations & boards.

Need Fast Help? Chat with Us Live

Instant answers from our AI-powered chatbot

Live chat with a support agent during business hours

Chat history & ticket creation for ongoing cases

Stay Connected with TenantPay

Follow us for updates, property management insights & industry news

Get support through our social media channels

Join our online community for landlord discussions & best practices

Your Privacy & Data Security Are Our Priority

All inquiries & payments are securely processed with 256-bit encryption

TenantPay never shares your data with third parties

Fraud prevention & identity verification tools ensure account security

managers and landlords login here

Tenants login here